Dosipet Support

Pet medication, vaccine & health record tracker · by Kalm Software

Need help? Email kalmsoftware@gmail.com and include your device type (iPhone/Android) and app version (Settings → About). We aim to reply within 2 business days.

Where is my data stored?

Entirely on your device. Dosipet has no accounts and no servers — nothing you enter is uploaded anywhere. See the privacy policy for details.

How do I back up my data?

Settings → Backup and restore. You can create a backup file and store it wherever you like (iCloud Drive, Google Drive, or your computer). To move to a new phone, create a backup on the old device and restore it on the new one.

I bought Premium but it isn't active

Open Settings → Dosipet Premium → Restore a purchase, on the device signed into the same App Store or Google Play account used for the purchase. If it still doesn't activate, email us with your purchase receipt.

Can my partner or family use Premium too?

On iOS, yes — Dosipet Premium supports Apple Family Sharing, so one purchase covers your family group. On Android, Premium is tied to the Google account that purchased it. Family members can always receive a pet's full health summary via the Share feature.

Reminders aren't appearing

Check that notifications are allowed for Dosipet in your device settings. On Android, also disable battery optimization for Dosipet (Settings → Apps → Dosipet → Battery), as some manufacturers silence scheduled reminders to save power.

How do I delete my data?

Settings → Delete all data erases everything permanently: every pet, medication, dose, vaccine, weight, vet visit and document on this device, along with your saved backups. It asks twice and the second step requires typing a word, because it cannot be undone. Your Premium purchase is not affected — you can restore it at any time.

To remove one pet rather than all of them, delete them from their profile. They move to Settings → Deleted pets, where you can restore them or choose Delete for good. Deleting the app also removes everything, since nothing is stored outside your device. Export a backup first if you might want any of it back.

Feature requests

We read everything. Email us — requests from real users decide what gets built next.